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Contact us


RaLeno Service

Aims to provide you with the best service we can provide.

 Warehouse delivery delay notice:

If you experience a lack of accessories/commodities after receiving the product, please do not return the product as soon as possible.

Try to contact us on Amazon, we will reissue the missing items to you as soon as possible.

Due to the large number of orders during the shopping season, we are actively processing all orders. If you place an order


on the 19th and 23rd of this month but still have not shipped, please be patient and wait a few days.

We will process the order in approximately 1-3 business days. We apologize for the inconvenience caused to you and thank you for your patience with us.


Adress: Yuehai Street, Nanshan District, Shenzhen, China Customer Service Inquiries

Please don't hesitate to contact us about any questions or problem you're having,we will respond to help and fix it as soon as possible.

Email us here:

Business Inquiries

We are committed to establishing online & offline distribution networks and providing customers around the world with


premium products and services. If you are interested in selling our products as a distribution or agent, please don't


hesitate to contact us here

  • Instagram

RaLeno Instagram

You can find us by searching RaLeno on INS, or you can directly click


the icon to enter the jump interface.

We share interesting and exquisite pictures on INS every week.

If you want to share with us on INS while using RaLeno products,


please @us, we will select lucky consumers to send out beautiful gifts!

  • Facebook

RaLeno Facebook

RaLeno's Facebook is a very interesting photography world.


We will share some photography knowledge, great photos or videos taken,


as well as promotional activities and festivals of our products on Facebook.

In addition, we will conduct random lottery draws!

If you want to know more about inquiries, please follow us on Facebook!

(Please search for "RaLeno" on your Facebook,


or click the Facebook icon directly)

  • YouTube

RaLeno YouTube

Although we don't usually output many videos, we make every video carefully,


and we want to bring the most true and moving stories or product


experience to our consumers.

If you have a unique experience using our products or you are an excellent


video producer, we are very willing to cooperate with you.

We look forward to your attention and search.

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